From disconnected to collective
Challenge
Bi-coastal teams adapted disparate practices for producing digital and print deliverables. This added complications and confusion while training new colleagues and discussing work amongst team members since differing terminology was often used to identify the same word or process.
Solution
Merge processes by having teams test efficiency through self-timing
Annotate ease of use throughout a limited testing phase
Create an internal central hub for easy access to documentation
Outcome
Aligned terminology and merged documentation yielded a smoother training experience. The internal site kept us organized and we were simply able to quickly reference any guides.
TOOLS USED
STAKEHOLDERS INVOLVED
Director of Design, Operations Manager, Content Operation Manager
““When she was promoted to manager she worked tirelessly advocating for our team, managed our inter-departmental processes, and somehow still had time to help us learn and grow as individual contributors””