From frustrating roadblocks to streamlined workflows
Challenge
Designers faced repetitive roadblocks that frequently disrupted workflow. The same issues were being dealt with on a case by case basis as they arose, which was time-consuming and costly.
Solution
Find patterns among common problems through data analysis
Identify possible solutions and preventative measures
Design a mini info course including a set of guidelines, common scenarios followed by dos and don'ts and best practices handling the specific issue
Roll out to greater department by conducting small group trainings with course handouts for future reference
Outcome
The initial course was so successful, it soon became part of the quarterly staff training program, advancing the goal of designer performance optimization.
TOOLS USED
STAKEHOLDERS INVOLVED
VP Design, Creative Director, Senior Director of Art, Senior Operations Manager
““She was the first hire of the PD dept at Callisto, and with her knowledge, leadership and guidance it grew into a multi-faceted powerhouse team that interacted with numerous departments and was pivotal in the success of the design dept’s many ancillary projects.””